Case Studies

Here’s a selection of projects where I played a leading role—shaping strategy, sparking ideas, and driving execution. Always with a team. Always learning, always teaching.

The work spans marketing, program design, customer experience, and organizational change. I go where the challenges are. Every project added arrows to my quiver. You get the benefit of that.

Redesigning a process for faster, easier residential loans

Creating a simple, social, tech-supported wellness program

Refining a business model to scale for national growth

Using demonstrations and social proof to drive retrofits

Turning a moment of hesitation into connection

Simplifying real-time electricity rates for regular people

Leading voting reform through education & organizing

Customer journey optimization for program growth and organizational efficiency

A search-and-compare tool for community solar

Turning negative connotations into brand equity

Simplifying a promotion to drive relevance and impact

Managing portfolio growth through consumer insights

Great marketing can’t fix a bad business case for Life Savers

Turning a complex ask into an emotional experience

Using a bike-to-school event to change norms and infrustructure

A small school leans into its unexpected strength